Bell Nursery, one of the largest growers and suppliers of live goods in the United States, needed a smarter, more scalable way to manage short-term replenishment across their multi-regional Home Depot network. With over 350 stores and hundreds of SKUs spanning annuals, perennials, trees, shrubs, baskets, tropicals, and more, Bell faced growing complexity that outpaced in-house tools and instincts.

The Challenge

Before RESTOCK™, Bell relied on a patchwork of internal tools and manual processes that couldn’t keep up with the pace or scale of their network. These legacy methods lacked centralized visibility, replenishment intelligence, and operational flexibility. Teams were often forced to wait until product physically arrived at distribution centers before they could allocate—leading to late nights, reactive decisions, and missed opportunities.

Clare McNair, Hopewell Location (Trees & Shrubs):
“We had no good reporting with BC for on-hand, pending, in-stock, and sold so far. There was no one spot to get all the data.”

The RESTOCK™ Solution

RESTOCK™ became Bell’s centralized command center for replenishment—bringing structure, speed, and foresight to the entire process. From high-volume annuals to delicate perennials, the tool enabled the team to plan and execute with clarity.

Visibility and Intelligence

• Forward-looking sales trends are displayed alongside current inventory to anticipate demand.
• Underperforming SKUs are now surfaced quickly, allowing for proactive adjustments before issues arise.
• Availability, rank, and store-level data are all housed in one place, enabling analysts to operate with full visibility.

Smart Allocation and Planning

• Analysts can allocate to stores from multiple sites and distribution centers simultaneously, removing the bottleneck of one-at-a-time planning.
• RESTOCK™ supports pre-allocation of product before it arrives, empowering teams to plan ahead instead of reacting in real time.
• Flexible filtering—by kit, region, availability type, and more—allowed each user to tailor allocation views to their workflow.

Clare McNair:
“This is a miracle. It’s finally all in one spot — and it does the heavy lifting. I just have to tweak.”

Operational Flow and Kitting

• The Bell Nursery Paris Greenhouse shifted away from mass pulls to fully kitted carts, improving both staging and delivery operations.
• Warehouse and logistics teams can now stage orders with clarity and reduced guesswork.
• Allocation scenarios are easily saved and reused, enabling rapid adjustments as availability or sales information changes.

Samuel VanWingerden, Bell Nursery – Paris, KY:
“We don’t pull mass anymore. Everything is kitted — even solid carts. It’s made staging and pulling significantly smoother.”

Results at a Glance

The impact of RESTOCK™ was immediate and extensive:

• 3x Efficiency Gains: Clare now handles allocation for all regions solo, work that previously required three people.
• Error Reduction: Saved scenarios and transfer visibility helped reduce mis-shipments and operational fire drills.
• Streamlined Operations: RESTOCK™-generated kits allowed warehouse teams to stage orders faster and with more precision.
• Scalability and Confidence: Jason Welk completed over 100 allocations in a single month, covering multiple regions with confidence.

Jason Welk, Multi-Region Allocations – Elk Ridge, MD:
“Even if it causes me more work, the value it brings to the company is worth it. RESTOCK™ gives me far more visibility and ability to improve operations across the board.”

What Made It Work

Like any major system change, the rollout of RESTOCK™ came with its share of learning curves and hurdles. However, Bell Nursery remained committed—not just to the software, but to the broader vision of operational clarity and scalability.

Key to their success was not only the functionality of the tool, but also the ongoing support and partnership behind it.

Jason Welk:
“Your support is a 12/10. If something breaks or we have a question, we know someone will be there to help — anytime.”

That confidence enabled Bell to expand RESTOCK™ across teams, sites, and product types—turning replenishment from a daily scramble into a scalable, strategic strength.

The Bottom Line

RESTOCK™ isn’t just a replenishment tool—it’s a partner in performance. For Bell Nursery, it delivered the visibility, intelligence, and flexibility they needed to keep pace with their growth, navigate seasonal complexity, and serve their stores with confidence. Today, Bell’s planning and operations teams are allocating smarter, staging faster, and delivering accurately at scale.

Make discrepancies a thing of the past. Request a demo today to find out how RESTOCK™ can improve your operation. 

📩 Or email us at [email protected] to learn more.