Technology

Q3 Product Update: Making the Complex Simple

Technology

November 4, 20254 min read

Q3 Product Update Making The Complex Simple

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Quick summary

Q3 delivered game-changing features for order management and improvements to our mobile capabilities. 

Master Orders now makes managing pre-orders across multiple delivery weeks actually manageable.

Key Q3 Achievements

Major Features Delivered:

  • Master Orders - Multi-delivery order management

  • Mobile Improvements - Finish app rebuilt for plug growers

  • Custom Items - Add one-off items to orders without creating data clutter

FULFILL™

Master Orders

  • Create a master that tracks multiple deliveries

  • See real-time status for each scheduled shipment

  • Quantities automatically sync between scheduled and master orders

  • Add items to individual deliveries without affecting the master

Custom Items on Orders

  • Add that random "$10 bucket" directly to any order

  • Items exist only for that specific order - no database pollution

  • Perfect for unexpected customer requests

Enhanced Order Management

  • Edit billing/shipping addresses after order creation

  • Automatic salesperson assignment by customer and location

  • Order forms that resize to fit any screen

Plus: Our new AI support assistant is now available in the corner of your screen to answer questions about any of these features instantly.

Mobile Apps

Key Improvements:

Finish App Transformation

  • Bins searchable by code instead of scrolling through descriptions

  • Switch between locations without backing out

  • Add notes directly to transactions

  • New receiving interface for transfers from other locations

Looking Ahead to Q4

PRODUCE to the Web

  • Streamlined integrations with FULFILL™

  • Enhanced workflows and user experience

  • Faster loading, better performance

Reporting

  • Seamlessly generate pick tickets, BOLs, invoices, and more

  • Schedule reports on the frequency that make sense

  • Create custom reports or use our templates 

Other Items under consideration:

  • Improvements to Customer Portal

  • Expanded accounting integrations

  • RFID-enabled Mobile Apps

Your Feedback Drives Our Roadmap

Thank you to everyone who tested features, provided feedback, and trusted us with your critical operations.

 

Your feedback shapes our development priorities. If you have ideas, suggestions, or pain points to share, we'd love to hear them. Your input ensures we're solving the right problems. 

  1. We're interviewing growers! Schedule a session to share your insights!

  2. Or share your ideas in writing here.

Regards,

The Silver Fern & Advanced Grower Solutions Product Team

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